![]() ![]() If needed, replace the batteries with all fresh new ones. ![]() ![]() To access the batteries, simply pull up on the top black cover and pull out the battery tray from the top of the lock.Ĭheck that each battery is put in the right way, that there is no damage to the batteries, and that no debris is blocking the connections. The Encode has four AA batteries that are located inside the inner door panel. It's worth inspecting the batteries themselves to check for a few things. You can quickly check the battery level in the app by going to settings, tapping information, and looking at "Battery Level." For reference, check out the image above. You will be able to tell real quick if you have no power, but even having low power can be troublesome. The number one problem causer is simply dead or low batteries. If you have no idea what's wrong with your Schlage Encode smart lock or just don't know where to start, let's start with the basics and then move on to the tougher issues. This guide will walk you through general Schlage Encode troubleshooting steps to help identify and fix unknown issues-as well as detailed solutions for the most common problems people run into with this awesome smart lock.įollow the basic troubleshooting steps to ensure everything works great, or find your specific issue in the list below for more specific solutions. However, like with all new technology, you may run into an issue that you need help resolving. The Schlage Encode Wi-Fi deadbolt is a popular smart lock that is designed to make home security more convenient. When you buy through links on our site, we may earn an affiliate commission. ![]()
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